Dr. Lowe and Team would like to thank for your patience while we navigate through this unprecedented time. The health and safety of our patients, team, and community is our top priority. Our team has been working tirelessly to provide a safe environment. We have added extra precautions to our usual universal infection control protocol. We would like to inform you of what to expect at your next appointment.
In order to comply with social distancing regulations, we will be working at a reduced capacity. We will only allow the patient in the office and we ask that parents and others wait in the car. When you arrive, you will enter the office and stand on mark on the floor that will keep you a safe distance from others. Our front office team will check you in. Since it is not be possible for your assistant or Dr. Lowe to keep the minimum social distance from you during your appointment, the proper PPE for your procedure will be worn at all times for your protection.
Your assistant will take your temperature and ask you some questions regarding your health, the health of your family, and work/schoolmates before you are seated in the clinic.
If you have a temperature above 100 degrees or are having any flu like symptoms, your appointment will be rescheduled.
There are still governmental restrictions regarding procedures producing aerosols in the office, so your appointment may be altered to meet these guidelines.
If at any time you have any questions or concerns regarding your treatment, but due to reduced capacity are unable to schedule an appointment, we can schedule a Virtual Visit to evaluate your concerns.
If you are an aligner patient [Invisalign – Clear Correct – Ortho Fx] you will be able to complete almost all of your appointments virtually. We can arrange for aligners to be picked up or sent directly to you. We will set up Virtual Visits to check your progress.
Since we are unsure of how long we will need to operate at a reduced capacity, patients with braces may want to consider switching to aligner treatment [Invisalign –Clear Correct –Ortho Fx]. This would ensure that your treatment would continue to move forward with fewer office visits. Please let us know if you would like consider this option.
As we comply with regulations for re-opening, we will keep you updated on any changes.
We have missed you and are looking forward to continuing your treatment.
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